Yes, there are real people on the other end of the line.
online help form
How to find the case study/pre-read materials (1:06)
How to make sure your computer is "Simulation Ready" (1:09)
How do I login and launch the simulation (1:22)
How to print a list of your decisions (0:45)
How do you find your login (1:04)
We will help you within 4 hours.
You can always speak with us directly.
We're geeks that get it!